48 hour Service Guarantee


At Charlotte Cycles we understand how much you miss your bike when it’s at the shop for service.

 With this in mind, upon your request, our commitment is to complete your service work in 48 hours or less – at no additional cost!

The few exceptions…

  • Special ordered parts or delays in reaching you regarding any unforeseen service-related issues which cause the service technician to wait for a response.
  • May not apply during certain sale promotions.
  • Charlotte Cycles is closed on Sundays and many holidays within the 48 hours after your bike is left for service. In this case the work will be completed before closing time on the next day after the day(s) we were closed.